Industry Insights

How To Become a Delta Flight Attendant

By: Gabby Garland
Jun 30, 2021 • 5 min read

How To Become a Delta Flight Attendant

Hey there, future flight attendants! Welcome aboard to your all-inclusive guide on everything you need to know about applying for a job as a Delta flight attendant. We’ll be covering everything you need to know, from the requirements to the application process. You’ll be totally prepared to complete your application and fulfill all the necessary requirements to work for Delta.

Delta is one of the leading airlines with flights to over 300 destinations in 60 countries. As a flight attendant, you’ll be working alongside a well-trained cabin crew and pilots who are dedicated to making sure passengers have a safe and enjoyable flight. Delta has consistently earned high marks from Glassdoor among other organizations. So, you’ll be sure to find a positive work environment as a flight attendant. Of course, this is no easy job, and the application process is relatively long. This article will provide you with all the necessary information to navigate the process.

flight attendant standing between passenger seat

How Long Does it Take To Become a Flight Attendant?

Typically, it can take anywhere from 1 to 2 years to become a fully trained, fully operational flight attendant if you’re going into the application process fully qualified. Flight attendants need to have at least one year of personalized customer service to be considered a top applicant in a very competitive field. The application process itself can last from 4-8 months as it features several steps that we’ll outline below. After being hired, new flight attendants must complete a training course. This typically lasts 10 weeks to 6 months, depending on the course and the airline.

Finally, fully trained flight attendants have a probationary period of up to 6 months. Here, new attendants are closely monitored by senior staff to ensure the quality of work. Once you’ve ended your probationary period, you’ll be a full flight attendant! This usually comes with a salary increase, more perks, and some seniority on the team.

Flight Attendant Sample Job Description

Here’s a description of the flight attendant job that will introduce you to some of the key roles of being a flight attendant and what Delta is looking for:

“As a Delta flight attendant, your position will be key to ensuring that customers have a pleasant flight experience each and every visit. From providing refreshments to educating customers about important safety procedures, the flight attendant position requires a commitment to excellent customer service.”

“One of the main job duties that Delta flight attendants are responsible for is ensuring customers are comfortable for the duration of the flight. They accomplish this by answering any questions guests may have as well as providing refreshments and other comforts. In addition, Delta Flight attendants may help customers load luggage and other basic tasks as well.”

Average Salary and Benefits

The average salary of a delta flight attendant is around $69,000 a year. Benefits include employee discounts on travel, a 401(k) plan for eligible employees where Delta will match up to a 6% contribution with a fixed 3% contribution. You’ll also receive medical coverage depending on where you live, the opportunity to include a domestic partner program including dental, vision and medical, dental covering with 3 options to choose from, life insurance of $50,000 provided by Delta, paid time off, and more.

black and yellow bus seats

So, what does a Delta flight attendant do?

Before we get into the requirements and application process, we’ll walk you through what it’s like to be a flight attendant for Delta Airlines. Typically, scheduling works through a “bidding” process where attendants will submit their preferred schedules monthly. Who gets what days off and which routes depends on seniority. While the scheduling aspect of being a flight attendant certainly comes with challenges (working on holidays is definitely one to keep in mind), you get to travel the world and experience some incredible cities as part of your job! Being a flight attendant isn’t your typical 9-5 job, but you’ll certainly have a unique and rewarding experience.

Safety First

When you’re in flight, you’re expected to perform the required security and safety checks, maintain onboard safety, prepare the beverage and snack carts, and generally assist in making sure that customers feel secure and comfortable. Flight attendants are the first and only point of contact on a plane if there’s ever an emergency or someone needs assistance. So, you’ll be expected to be aware of any issues or needs that come up. Being patient and friendly are two key attributes necessary for the job. While the hours are long and sometimes at strange times in the day, flight attendants are expected to maintain proper decorum. As we’ve mentioned, the job is gratifying despite the challenges. Employees have given Delta 4.5 out of 5 stars on Glassdoor.  

Let’s begin with the requirements

According to Delta’s career website, Delta is looking for enthusiastic and qualified personnel to join their team. If you want to be a flight attendant, you’ll need to be at least 21 years of age, be able to work in the United States, and have at least a high school diploma or GED. You’ll also need English fluency to be considered for hire. Some more requirements include schedule flexibility as Delta Airlines has flights operating year-round (including holidays), day and night.

Furthermore, you’ll need to be willing to fly internationally. And you must be fluent in one of the following languages as well: Czech, Danish, Dutch, French, Greek, German, Italian, Japanese and Korean. Last but certainly not least, you’ll need to have these attributes: correctable 20/40 vision, be physically able to meet the tasks of flight attendants (reach the overhead bins, push the drink cart, operate airplane hospitality machinery), and the ability to pass a drug test and background check.

If you want to stand out from the crowd of applicants, Delta highly encourages completing a college degree and 1+ years of personalized customer service, patient care, or a similar role. Having experience in a role ensuring the safety/care of others (think EMT certification, security job, and more) means you’ll be sure to be considered as a highly qualified applicant.

flight attendant job delta

Required Dress Code for a Flight Attendant Job With Delta 

First, let’s talk about the required dress code for the interview portions of your application process. We’ll elaborate more on what the interviews will entail below, but in terms of dress code, you’ll need to prepare for two face-to-face interviews and a prerecorded video. One interview will be virtual, and the final one will be in person. For the pre-recorded video and virtual interview, it required that you wear business attire on the top half (professional suit) (don’t worry, no one will see your pajama bottoms if they’re not in the frame). This is vital to adhere to because you represent the airline as a flight attendant, so image is everything. For the in-person interview portion, you’ll want to continue to wear business attire. Dress as conservatively as possible, with hair neatly presented and tied back if longer.

The training process offers a bit of a different dress code because you’ll be asked to adhere to the specifics of flight attendant dress. In addition to the traditional business attire, in training, flight attendants must wear a wristwatch. The seemingly minor details are incredibly important. You’ll be going through image consultations to make sure that you’re in compliance with Delta’s dress code. You do not have to wear make-up or high heels if you do not prefer, but tattoos must be covered up. Pay attention to your fingernails and facial hair, as these are details that will be assessed.

Finally, if you’re hired, you’ll be required to wear an official Delta flight attendant uniform. This will be distributed to you at the appropriate time.

Onto the application process

Now that you know what it takes to put your name in the applicant pool, it’s time to learn what the application process looks like. We recommend heading to delta.com/careers to see what positions are available. The whole application process can take anywhere from 4 to 8 months. This timeline depends on many different factors. From the number of applicants, demand for attendants at the time, and individual performance.

flight attendant job delta

Basic questionnaire on Delta website

First, you’ll be asked to answer a series of questions on the Delta career portal. The questions will give you an understanding of what you’ll need to be willing to do as a flight attendant. From relocating or work on shifting schedules or holidays. Delta has hubs in Atlanta, Boston, Detroit, Los Angeles, Minneapolis/Saint Paul, New York (JFK and LaGuardia), Salt Lake City, and Seattle. You should expect to be asked to relocate to one of these hubs. Most Delta flights will be operating out of them! The hub you operate out of depends on several factors. Position availability, demand for flight attendants, relocation costs, and more. So, we recommend trying to be as flexible as possible to ensure you’re setting yourself up for success.

Once you’ve finished with the questionnaire, you should expect to be contacted about the next step in the process. This will be a pre-recorded video interview. You will be given a set of questions to answer on camera. Each question will need to be answered in a certain amount of time. There will be individual recording for every individual question. Fortunately, you have as many takes as necessary to answer a question, so you won’t need to submit until you’re happy with what you’ve recorded!

Talent Assessment (TA)

Next, there’s a talent assessment portion. You’ll answer several multiple-choice questions that will assess your strengths and weaknesses in a workplace environment. We recommend staying calm and not overthinking your answers because Delta is not looking for perfect candidates who answer every question 100% correctly.

Keep in mind that the talent assessment portion is just one part of the application process. There’s so much more to you than multiple-choice questions! If you’re not the most enthusiastic test-taker, just keep this in mind and answer questions to the best of your ability.

flight attendant job delta

Interview time!

After completing the talent assessment, you’ll be doing a live interview virtually with a representative that will last around 25 minutes. You should expect to answer traditional interview questions. Again, if you’re nervous about interviewing, keep reminding yourself that this is just one part of the process, and there’s no perfect answer to questions. Answers to most questions should follow the STAR format. STAR stands for Situation, Task, Action taken, and the Result.

Following the STAR format will help you create a cohesive and clear response that definitively answers the questions. We’ll provide a list of flight attendant-specific questions below to give you a sense of what you’ll be asked, so you can start preparing in advance. If you’re looking for any additional interview preparation advice, be sure to check out these articles!

Sample Interview Questions For a Flight Attendant Job With Delta 

  • Tell me about your customer service experience.
  • How would you go about de-escalating a stressful situation?
  • Why do you want a job as a Delta flight attendant?
  • Describe a time when you had to handle an emergency. How did you respond to the situation?
  • What are your core values?
  • What are excites you most about being a flight attendant?
  • Tell me what it means to go above and beyond for a customer?
  • What do you think are the requirements for the job?
  • Describe a time when you’ve had a disagreement with a co-worker. How did you manage the situation?
  • What unique qualities could you bring to the Delta team?
  • Can you describe the duties of a flight attendant on a short distance flight versus a long-distance flight? What about international flights?
  • How would you approach helping a customer who speaks a different language than you?

In-person interview

Finally, if you make it through, you’ll be invited to participate in an in-person interview. This is your ultimate opportunity to showcase your qualifications and personality. This portion may last a few hours as there are several parts to the interview.

This experience is more than just an interview. You’ll have a fantastic opportunity to meet other candidates, speak with current flight attendants, and participate in other activities. Due to the COVID-19 pandemic, certain aspects of this portion may differ over the next several months, depending on many factors. You’ll be sure to have an interesting, informative experience regardless!

flight attendant job delta

Ready for takeoff!

We hope that this helped make you feel more prepared to apply for a job as a flight attendant at Delta. Make sure you keep updated with Delta’s openings on their career website and prepare in advance to complete any of the requirements you may not have done yet!

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