Workplace Talent Management

Handling Workplace Conflict

By: JobGet
Jun 30, 2020 • 4 min read

Handling Workplace Conflict The Right Way

As long as humans co-exist, there will always be conflict. Because humans are different from each other in all aspects of their personalities, it is only normal for clashes to occur as they interact. In any workplace, everyone can’t act and think the same way. Conflicts arise because of these differences. It could also be due to the failure to communicate these differences between the various parties involved. Handling workplace conflict is an integral part of your career journey.

person holding ballpoint pen writing on notebook

One common goal

Typically, any workplace is made up of people from different backgrounds and varying ideologies. Since they are all tied together by the company’s common goal, we must find ways to effectively manage conflicts that will inevitably occur as they work together. Although it is virtually impossible for disputes, it can be managed to avoid lasting damage that may negatively impact results. The ultimate goal of proper conflict management is to ensure the continuity of workplace relationships and communication so that the company goals are achieved. Here are some tips for handling workplace conflict the right way:

Be clear on what the acceptable behavior should be

Every organization should have laid down rules and regulations that govern the behavior of everyone. Being clear on what is acceptable also entails clearly stating what each person’s role would be. Setting the standards of acceptable behavior this way will make it easier to identify when someone crosses the line. In any workplace where this is not done, things are likely to disintegrate into chaos over time. Everyone gets to do what they like, and conflicts will not only occur, but there will be no standards for managing them.


Maintaining a clear line of communication is crucial for conflict management. Proper communication helps to prevent conflicts from occurring at all. And if conflict does occur, making it easier for people to state their grievances takes you a step closer towards resolution. It also prevents the recurrence of the same event as it brings to light the reason for the conflict.

pen, notebook, and smartphone on table

See conflict as an opportunity to learn

The foundation for managing conflict is understanding that this is an opportunity to learn and to grow. This will help to manage issues and prevent significant damages to individuals and the company. Proper conflict management teaches emotional intelligence and allows members of the company to learn how to act better in any given situation.

Separate actions and events from personalities

When conflict occurs, you should learn to separate the events from the personality of the individuals involved. This way, when the conflict ends, everything gets back to normal, and relationships are not severely affected. If every member of the company does not see things this way,  they will find it impossible to move on even after the conflict has been resolved.

Proper conflict management should be a priority of every worker in the company. At the end of the day, personal interests should never supersede the goals of the business. Thus, everyone should learn to put clashes of interests aside and learn proper conflict management. What are your tips for handling workplace conflict? Tweet us and share! For more helpful content, check out our blog. 

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